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Corona Notice

Dear Patient, We are still here for you and remain open.

In light of the current situation, we wanted to reaffirm our commitment to supporting your health. We will continue to provide our medical services as usual, and our staff remain available to support you during our regular opening (consulting) hours.
Naturally, we are strictly adhering to all hygiene requirements to ensure optimal protection from infections.

RKI - COVID-19 Information

We kindly ask you to wear a face mask to your appoint, to protect yourself and our staff.

Please maintain the recommended safety distance of 1.5m to other people.

If the reception area should be busy, please wait a few minutes before entering the building.

A huge thank you to all our staff, especially during coronavirus outbreak for the incredible work you do every day.

Keep safe and healthy.

Video consultation

Get in touch with our team to make an appointment. Through online video consultation, you can contact a Herzomed doctor directly from your home – secure, convenient and time-saving.


Benefits of video consultation:

  • Flexible scheduling
  • Saves you time and expenses
  • Eliminates risk of infection from other patients
  • Increases quality of care through video treatment support

Application examples from our practice:

  • Do you have a quick question for your physician?
  • Are you looking for further treatment assistance between your visits at Herzomed?
  • Would you like to save yourself the trip to our practice for follow-up appointments?
  • Are you currently staying abroad and need medical advice?

1. Make an appointment:

Contact us by telephone or ask for video consultation dates at our reception desk to schedule your appointment.

2. Receive your access code:

We will send you an anonymised, automatically generated access code via e-mail.

3. Start the video consultation:

Click on the „Appointment“ button and log in with your access code. Accept our terms and conditions and data privacy statement to enter our virtual waiting room.

To use our video consultation, you will have to meet the following technical requirements:

  • Webcam with microphone and speakers
  • Our video consultation works with the following browsers: Firefox, Chrome, Safari
  • Our video consultation works with Android devices, iPhones, iPads, laptop computers and desktop computers

Schedule a video appointment by phone


Hotline for technical enquiries:
09132 / 78 03 - 40